Chris Vincent and I recently attended an AAMI training course held in Dublin on Human Factors for Medical devices. EU manufacturers and consultancies all attended with the hope of having some questions answered by the FDA.
How do you measure usability? How do you really measure the efficiency of interface characteristics and user satisfaction in a way that can feed opportunities to develop and innovate? As a usability consultant, it is not that uncommon to be asked to evaluate usability. Some would even go so far as to say it comes with the territory.
Earlier this week, I attended an event at Imperial College on Innovation in Medtech. The event was well attended by academics and a diverse group of industry representatives from pharma and medical device companies, start-ups, consultancies and investors.
Continued global interest in East Asian skincare and beauty regimes has boosted the development of new products, and leading the way is South Korean cosmetics company, AmorePacific (named by Forbes business magazine as the world’s 28th most innovative company). The company’s Air Cushion technology has helped AmorePacific become South Korea’s top facial makeup brand. Since its launch in 2008, more than 50 million Air Cushion compacts have been sold, and in July this year AmorePacific signed a deal with Parfums Christian Dior to share the technology.
My favourite favourite things at this year’s London Design Festival (LDF) were the vivid and often in-your-face installations and products inspired by Memphis – the design movement founded in Milan, Italy in the early 1980s. Happily for me, designs channelling Memphis’s bold geometric forms, bright colours and hyperkinetic patterns were present at several of LDF’s venues.
As a follow on from my previous blog, with more technology being used to treat patients, user interface (UI) design is key to making devices safe and effective. Patients aren’t the only ones who need good UIs however, Health Care Professionals (HCPs) are more reliant than ever on technology to do their job and this is only set to rise. They – more than most – need informative, error proof UIs especially considering errors kill 12,000 patients a year in the UK and no doubt cause complications for many more. Here are a few design recommendations tailored to designing devices with the needs of health care professionals in mind.
Star Wars. You either love it or – like me – you’ve never watched it. (No, not even one of them. Yes, I know Star Wars is a classic – shame on me). I am aware, however, that Episode 7, the next instalment of the global sci-fi phenomenon, is due for release in December this year and a bunch of Star Wars-themed products will soon be coming to a store near you.
September is nearly here, meaning that the tech world will be once again converging on Berlin for the annual IFA convention. This is Europe’s largest and oldest tech convention and naturally, PDD will be attending.
FMEAs (Failure Modes and Effects Analysis) are a common tool used in industry by device manufacturers to help members of R&D think of risk mitigation strategies to embed within their process whilst they are in the product development stages. FMEAs traditionally focus on system/component failures that can affect the operation of a device whilst UFMEAs (User Failures Modes and Effects Analysis) are intended to help members of R&D to focus on use-related errors. The term ‘Use Error’ has recently been introduced to replace the commonly used terms ‘Human Error’ and ‘User Error’, after the need to change the term was prompted by a high number of manufacturers commonly attributing errors to the users as opposed to investing in fixing error-prone device design.
Congratulations go to Tokyo, 2015 winner of most liveable city as rated by Monocle magazine’s annual Quality of Life survey. Home to 38 million people, Tokyo is also the world’s largest urban area and qualifies for megacity status. Defined as a city with more than 10 million people, megacities are on the rise. According to the United Nations, there are currently 34 megacities in total, projected to increase to 41 by 2030.
In Human Factors the art of asking a good question that is non-leading yet to the point, simple yet scenario driven, open yet has boundaries to stop people going off on a tangent, whilst trying to get the user to answer as honestly as possible sounds like a breeze doesn’t it? Think again!
Last month, Walgreens, the largest U.S. pharmacy chain, launched its app for the Apple Watch. Walgreens’ is one of many apps designed to help address the costly and – in some cases – fatal issue of medication non adherence. Principally, the app is geared towards streamlining the process of refilling a prescription and also notifies patients to take their medications as prescribed.
This year the Product Design and Innovation Conference reached its fifth year. It provides a place for designers and manufacturers to meet and discuss innovation and the product design industry. This year there were talks from; Design Partners, TEAMS Design, Chauhan Studio, BAC Mono, McLaren Technology Centre, Lenovo, Bacardi Global Brands, Kinneir Dufort, Speedo Aqualab, Whipsaw Ltd. to name a few of the 33 companies that the speakers were representing.
A few weeks ago I posted a mash-of Larry Keeley’s Ten Types of Innovation and Alexander Osterwalder’s and Yves Pigneur’s Business Model Canvas (BMC).
Not the most dignified choice of topics, admittedly, but this is something that has either fascinated or mentally scarred me. I am going to share with you my experience of the ‘futuristic public toilet’, or to be more technically correct an ‘automated toilet.’ It was situated on the South Island of New Zealand by the Fox Glaciers. I was on a guided tour and we had long bus journeys with regular stops at public toilets and more importantly somewhere to get our morning coffee!
During my internship with PDD, I participated in the LUMA Institute + PDD’s Human-Centred Design (HCD) for Innovation workshop that the PDD HCD team runs several times a year in London.
A few PDDers and I attended the Wearables 2015 conference in London, which was a great chance to see the latest trends in the wearable tech field. A range of exhibitors from startups to industry giants were displaying impressive devices such as Open Bionic’s 3D-printed Prosthetic Limbs and Samsung’s Oculus Rift-based VR headset.
Our friends at Intersection-inc. attended the International Home + Housewares Show in Chicago, IL, and provided some insights into the hot topics and products from the show.
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