Tag: human factors
Telehealth and Patient Autonomy
How can telehealth enable patient autonomy?
A snapshot view of future opportunities
Over the past two years, telehealth has seen exponential growth, accelerated by the pandemic and a need to keep people safe and healthy in their homes. Whilst the use of digital information and communication technology to access healthcare services remotely was something we were already seeing, the pandemic turned this into a necessity, not a luxury; and did so practically overnight.
More Details
Grounded in reality – the true value of Human-Centred Research
When was the last time you pulled when it said ‘push’?
Every day, we are surrounded by products and services that somehow, don’t work as we expect them to. Whether it is an ‘impossible-to-follow’ set of instructions or the ‘push’ sign on a handle that clearly invites you to pull, people are constantly forced to develop workarounds to compensate for poor design.
More Details
The Human Value of Technology
Over the last year, connected technologies have become even more prevalent in healthcare. At a time when visiting a hospital has become increasingly difficult for patients, apps and software-enabled devices have become useful tools to facilitate access to services and self-care.
In this article, Marlies Havenith – Senior Consultant – Human Factors & Usability at PDD – explains why, as connectivity continues to permeate healthcare environments, keeping users at the centre is now more imperative than ever.
More Details
Human Factors and Anaesthetic Practice: Why the Equipment Makes a Difference
Ergonomics and Human Factors practice are inherently broad and multi-disciplinary, but one thing that unites us all is a focus on design.
More Details
Human Factors – more than simulated use
Advances in medical technology are opening up new possibilities within the health care domain.
More Details
The impact of light on healthcare operations
This article explores the impact that environmental factors such as light have on healthcare and considers how they can be optimised to support patient and staff well-being.
More Details
Human Factors and Ergonomics: A discussion at the IEA 2018
We are pleased to announce that Dr Chris Vincent, Principal – Human Factors & Ergonomics at PDD will be delivering a speech at the International Ergonomics Association (IEA) in Florence, Italy on the 28th of August.
More Details
Human factors for digital health
Human Factors and Ergonomics contribute towards Digital Health by providing an understanding of the healthcare system, making sure we get the right tool for the job and making sure that the tool fits and fit for purpose.
More Details
Management of evaluations: Patients with ‘sensitive’ medical conditions
Conducting any kind of patient-centric evaluation can present numerous challenges; preparing for and conducting evaluation sessions with patients suffering from sensitive and changeable conditions (such as Alzheimer’s) can present even more complex challenges, as we found out on a study we conducted in the past year.
More Details
Dialogue on beta testing at the Human Factors for Medical Devices workshop
Dr Chris Vincent, Human Factors & Ergonomics Principal at PDD, joined the conversation on beta testing at the Human Factors for Medical Devices workshop which took place at the Museum of London earlier this June.
More Details
“Measuring usability”: The siren song of quantitative reasoning
How do you measure usability? How do you really measure the efficiency of interface characteristics and user satisfaction in a way that can feed opportunities to develop and innovate? As a usability consultant, it is not that uncommon to be asked to evaluate usability. Some would even go so far as to say it comes with the territory.
More Details
Human error or use error…Make the switch!
FMEAs (Failure Modes and Effects Analysis) are a common tool used in industry by device manufacturers to help members of R&D think of risk mitigation strategies to embed within their process whilst they are in the product development stages. FMEAs traditionally focus on system/component failures that can affect the operation of a device whilst UFMEAs (User Failures Modes and Effects Analysis) are intended to help members of R&D to focus on use-related errors. The term ‘Use Error’ has recently been introduced to replace the commonly used terms ‘Human Error’ and ‘User Error’, after the need to change the term was prompted by a high number of manufacturers commonly attributing errors to the users as opposed to investing in fixing error-prone device design.
More Details
Human Factors: The art of asking a good question
In Human Factors the art of asking a good question that is non-leading yet to the point, simple yet scenario driven, open yet has boundaries to stop people going off on a tangent, whilst trying to get the user to answer as honestly as possible sounds like a breeze doesn’t it? Think again!
More Details